Frequently Asked Questions
Everything you need to know about your luxury lingerie and apparel experience.
How do I find the right size for my Cosabella pieces?
We provide a comprehensive sizing guide on every product page. If you are between sizes, we generally recommend sizing up for our Italian-made lace and down for our high-stretch Curvy collection.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygienic reasons, certain intimate apparel cannot be returned if the protective seal is broken.
How should I care for my delicate lingerie?
To preserve the longevity of our Italian lace and fabrics, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid machine washing or tumble drying.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 30 minutes of placement by contacting our customer service team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.